Quality Management and Service

Excellent customer service and engagement are the cornerstones of our company philosophy. As your long-term partner, we offer a comprehensive service from the first consultation through to product delivery and beyond.
We will work together with you to find individual solutions that work for you. We don‘t just want to satisfy your needs, we want to inspire you.

Quality Assurance

Our quality management system has been EN ISO 13485 and ISO 9001 certified since 2003, and is reviewed by TÜV Rheinland on a yearly basis. Internal audits, an extensive process map and a corrective-and-preventative
system help us to maintain the highest standards.

Proficiency Testing

We take part in proficiency tests regularly and with great success. Our experience has been documented in a small information brochure, available on request.